As the Customer Service Industry grows, with more companies looking for industry ready customer service professionals now is the time to move into this rewarding career.
NCFE Level 3 Certificate in Principles of Customer Service will will give you the knowledge you require to succeeed in a customer focused industry. With Customer Service skill set in demand across all sectors, this course will allow you to confidently work within a Customer Service position.
You will work through multiple modules and cover a variety of different units to help support you. This will range from; the effective use of communication in relation to customer service to understanding how to monitor customer service interactions and feedback.
Whether you are new to the Customer Service industry and want to learn the basics or have found yourself in a role that requires additional elements of Customer service, then this will enable you to take the next step in this popular industry. With this qualification you can expect to work within a Customer Service role or perhaps progress into a senior customer service position."
Close relationships with our corporate partners usually enables us to secure interviews for you during your training.
Not only that . .
Your course contains several carefully researched units that will make you an ideal candidate. Add this to an industry approved qualification and the job’s as good as yours